Meliá Accommodations needed help managing their expanding social networking customer service needs. Despite getting in excess of 500 social accounts, they lacked a unified response protocol and specific reporting. This largely hindered performance and brand regularity. No two enterprises are alike, and case studies fluctuate widely with regard to type, https://rafaelnsewr.blue-blogs.com/36826985/examine-this-report-on-hbr-case-study-analysis